Free Shipping on all Orders over $500

RETURN POLICY

OUR RETURN POLICY

We want you to be happy with your purchase! You can return your eligible items within 30 days of receiving the order for a full refund on the merchandise cost. We do not refund original shipping charges. All items must be sent back in the original packaging. If original packaging is unavailable, the customer is responsible for arranging equivalent packaging. If your item was sent via freight or white glove as indicated by an oversized charge, you will be responsible for the return shipping charges. If your item is marked as FINAL SALE or MADE TO ORDER, it is not eligible for return. 

 

DAMAGED & DEFECTED ITEMS

Sometimes damages occur during the shipping process, even though we do our best to deliver your item in perfect condition. All damage claims must be received within 24 hours of receiving the item. Please save all packaging and fill out the damaged goods form in order to file a claim. We will arrange replacement or return of the item. If you receive a damaged or defective item, please email returns@suite100west.com and we will help you exchange or return the item.